July 9, 2019

Correct Waterline Treatment Protocols within the Dental Practice

I wanted to send out a quick note regarding proper water treatment protocols within the dental operatory.  I recently attended a 2-day training on the proper ways to treat dental…

Team and Leadership
June 18, 2019

The Marshmallow Challenge

It’s always better to learn hands-on and in a fun way. Dr. Hogue and his team did just that at the Klas Solutions Team & Leadership Program run by Deb…

April 9, 2019

Roles And Responsibilities In A Dental Practice

This Is A Story About Four Staff Members Named: Everybody, Somebody, Anybody, And Nobody. If There Was an Important Job to Be Done, Everybody Was Asked to Do It. Everybody…

CommunicationsTeam and Leadership
March 19, 2019

The Drama Triangle

As a new mother, a friend of mine gave me the best piece of advice, “Don’t be a parking lot mother”….GO TO THE SOURCE! I said, “What’s a parking lot…

January 21, 2019

Are Your Team’s Verbal Skills at Peak Performance?

Verbal skills can make or break how a patient will react to case presentation, scheduling an appointment or how they feel while in the office. This article gives 3 scenarios…

August 1, 2018

Are You Achieving Your Goals? What Keeps You Up at Night?

I have had the privilege of working with dentists who seek to become better dentists for their patients, stronger leaders for their business, and happier in their personal life. Let…

July 1, 2018

Ask Yourself – What was our biggest practice accomplishment

What was our practices biggest accomplishment in 2017? What were the barriers that prevented the practice from reaching its potential? What will be your practices focus for the year 2018?…

June 1, 2018

Protect Yourself from Dental Embezzlement

How it can Happen: Payroll checks – hours not worked, vacation & sick days, salary increase, and/or “ghost” employee. Adjustments – with payments received and/or expense items. Expense reimbursement –…

May 1, 2018

Understanding Production Income

A very common misconception amongst health-care professionals is the method of determining profits from the operation of their practices. Their accountants take the gross income (collections) of the practice and…

April 1, 2018

PPO or Not to PPO….that is the question

After assessing numerous practices, one of the first questions I’m asked is “Should I stay in network with the insurance companies.” There is not a simple yes or no answer….

Team and Leadership
March 1, 2018

Effective Leadership is Essential to Every Practice

You don’t have to be born with leadership skill – With training, you can become a great leader. Here Are Some Questions to ASK YOURSELF…. Do I Lead by Example…

BusinessClinicalTeam and Leadership
February 1, 2018

Why Select Klas Solutions as Your Coaching Company?

In business and in life, change equals growth. Growth in your personal life and in your practice, takes commitment and support. Drs and their team know there are systems that…