Deb Cohen

Deb Cohen’s vast experience, over 20 years, in the dental industry, as a Team and Leadership Coach, has assisted practices reach their full potential in Team and Leadership development thru effective communication.

Her philosophy takes a customized approach to coaching. To obtain the best results, she believes a coach must teach to the learning style and strengths of each individual Doctor and Team member.

Along with her expertise in team building, Deb trains dental practice members on how to deliver, “The Five Star Customer Service Experience”.

Program 1: Team and Leadership Seminar

All Presentations are Enlightening, Interactive & Lots of Fun.
Length: 3-4 hours
Customized For: Study Clubs and Group Practices.

  • Communication and Leadership 101
    The #1 reason that dictates whether or not a dental practice reaches its full potential is based on Communication or Lack of Communication.
    Learn the skills necessary as a Leader and as Team Members on how to effectively communicate with each other as well as with your patients.
    Learn your own personality style of communication as well as your team members.
    This seminar includes fun activities that encourages communication.
  • Customer Service 101
    Patients remember their Experience in your dental practice. Does your practice go above and beyond in “Customer Service”?
    Here Are Some Statistics Regarding Customer Service:

    • Patients tell an average of 15 People about a poor dental practice experience, versus the 11 people they’ll tell about a good experience.
    • 33% of people say they’ll consider switching practices after just a single instance of poo service.

    Learn how you and your team can give a “WOW” experience t your patients in providing one of a kind customer service.

“ Thank you for your commitment, your enthusiasm and your superb education skills ”

-P Kamen DDS – West Haverstraw NY

“ Great up beat speaker! Kept everyone’s attention! ”

-Coleen Kreifezdt- Frankenmuth, MI

“ Deb Cohen was very motivational. I would love to come to another KLAS Seminar! ”

-Maureen Schlott – Michigan

“ Just keep it coming! There is so much more to being successful then performing the procedure. Our whole team needed to be reminded of this! ”

-Holly – Michigan

“ Deb was great and made me realize the importance of good communication in my practice. Great Seminar! ”

-Jason Greater Milwaukee, WI

Team Building and Communication – The speaker was very motivated- I would love to come to another seminar. ”

-Maureen Schlott RDA,CDA

Team Building and Communication – Loved this one! Very interactive and very useful skills to take back to the office. ”

-Rachel O’brien

Rockland County Study Club – New City NY
Westchester County Study Club – Westchester NY
Seattle Study Club – Michigan
Benco Dental – Johnson Creek – Wisconsin
Patterson Dental – Frankenmuth MI